Booking Conditions:

1. General
The owners means Rossahilly House Company. The applicants means clients applying to rent the property. Booking Form means the booking form specified by the owners to be used by all applicants.

2. Reservations
Applicants can reserve the property over the telephone but the owners accept no responsibility whatsoever for such reservations. No contract exists between them and the owners unless the owners have received, within seven days, the official booking form and the relevant payment in accordance with and subject to the provisions of conditions 3.

3. Booking Procedure
Booking may only be accepted if made in writing on a Rossahilly House official booking form when all questions have been answered satisfactorily. For bookings made more than 8 weeks prior to the arrival date a deposit of 50% of the total rental price must be delivered with a completed booking form. If a booking is made less than 8 weeks before the arrival date, the full rental price together with the Cautionary Deposit and any additional charges must be tendered at the time of delivery of the booking form. In the event that the owners do not accept an applicants offer, all monies paid by way of deposit will be refunded immediately.

4. Final Payment
The balance and any additional charges are due 8 weeks before the arrival date. A Cautionary Deposit of £500 (£1,500 for pets) is due with the final payment (see Condition 10). Non payment by the due date will be treated as a cancellation and the owner may re-let the property without reference to the applicant who remain liable for payment of the full amount on the same basis as in the event of a cancellation (see Condition 5).

5. Cancellation

ALL APPLICANTS ARE ADVISED TO TAKE OUT PERSONAL CANCELLATION INSURANCE.

Any request to cancel a booking must be sent in writing to the owners. Whilst the applicant remains liable for the final payment by the due date as shown on the booking form, the owners will offer the property for let and will use whatever means they onsider reasonable to re-let the property for the period booked. The owner shall endeavour to re-let the property in the event of a cancellation, if however the owner is unsuccessful in re-letting, the cancellation charges shall be made as follows:

More than 8 weeks notice of cancellation: 50% of full rental
8 weeks or less notice of cancellation: 100% of full rental

6. Price changes
The owners reserve the right to amend the prices quoted in the brochure, tariff form or website due to errors, omissions or changes in the VAT rate.

7. Methods of Payment
Payment may be made by cheque payable to R. Houston in (£) sterling only or by bank transfer to:
Bank: First Direct
40 Wakefield Road, Leeds, LS98 1FD
Account No: 42633833 Sort Code: 40-47-73

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8. Authority to sign
The applicant acknowledges that they are authorised to sign the booking form and terms and conditions form on behalf of all persons who will occupy the property and that those persons are aware of the terms and conditions of booking. Each member of the party must be listed on the booking form with their full name and any known allergies.

9. Risk
The owners shall not be liable for any damage or injury caused to the applicant or any guests in respect of the property or any amenity provided by the owner or for any loss or damage to their personal belongings howsoever arising.

10. Cautionary Deposit
Applicants are required to lodge a cautionary deposit of £500 (£1,500 for pets) with the final payment. This sum will be held to cover any losses, damage and additional cleaning charges that may arise if the property is left in an unsatisfactory condition. Charges for extra services may be deducted from this. The deposit less any deductions will be refunded within fourteen days after the departure date.

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11. Duration & times of letting
Letting commences at 17:00hrs on the arrival date and ends at 10:00hrs on the date of departure unless otherwise agreed.

12. Non-Availability of property
If for any reason beyond the control of the owners the property is not available on the date booked (owing to fire damage for example) or the property is unsuitable for letting, all rent and charges paid in advance by the applicants will be refunded in full but the applicant will have no further claim whatsoever against the owners..

13. Discrepancies
In the event of any discrepancy between these conditions and any other contents of the brochure, these conditions shall prevail.

14. Additional Charges
It is the policy of Rossahilly House that any additional extras incurred over and above the pre-payment are to be settled on departure. There may be some late bills which may not have been charged to the account prior to being presented for payment and these will be forwarded for settlement after the event. In the event of any unpaid extras, the lead name/organiser will be held liable for their settlement.

15. Miscellaneous

  • The lead name/organiser shall be responsible for the orderly
    conduct of guests during their stay on the premises.
    Consideration must always be shown to Rossahilly House’s
    property. Offensive or illegal behaviour will not be tolerated.
    Failure to comply with this request will result in individuals or
    the entire party being asked to leave the premises. No refund
    will be made and there may be an additional charge for repairs
    and/or compensation.
  • Where facilities or activities are booked with third parties on
    the applicants behalf, the owners will not be liable to make any
    refund should the fail or refuse to use them, for whatever
    reason, and full payment must be made.
  • Where facilities or activities are booked with third parties on
    the applicants behalf, the owners do so in good faith but will
    not be held liable should the standard of those services prove
    insufficient nor for the acts or omissions of such third parties.
  • If any items are delivered to Rossahilly House before the
    applicants stay, prior arrangements must be made with the
    owners and the person making the delivery. The owners will
    use their best endeavours for the safe keeping of such items
    and can only accept responsibility if a full inspection of the
    goods is made at the time of delivery.
  • Any equipment or personal effects brought into Rossahilly
    House by the applicant or guests remain at their own risk and
    the owners will not be liable in the event of any loss, theft or
    damage.
  • The rental price of Rossahilly House is for the exclusive use of
    the House up to a maximum 14 persons.
  • Rossahilly House is a non-smoking property and smoking is
    only permitted outside of the property.
  • Due to the proximity of the Lough, all children must be
    supervised at all times.
  • We welcome well behaved dogs, only by prior arrangement.
  • All persons wishing to partake in sporting activities during
    their stay at Rossahilly House are advised to take out a policy
    of insurance to cover potential sporting accidents.

16.
Although every effort is made to ensure the accuracy of the information contained in our website and brochures at the time of printing, the owners cannot accept responsibility for any errors or omissions and reserves the right to vary, amend or cancel any of the arrangements featured should such alterations be necessary.

 

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